Get in Touch With Us
Got a question about something you read on apprenticemakers.org.uk, spotted a detail that needs updating, or want to flag a casino we should take a closer look at? This page covers how to get hold of us and what we can actually help with.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of the team will read it personally. We do not rely on automated ticketing to stand in for a real reply, so responses can take a little longer during busy periods, but every message gets looked at.
If you can, tell us early on what your enquiry relates to — a specific brand from our list of non Gamstop casinos, a payment method question, or something about how we rate and rank sites. It helps us route your message to whoever can answer it properly.
What We Can Help With
- Questions about our reviews — If you want more detail on why a casino such as Betmica, Kikibet or Betninja sits where it does in our rankings, or how a specific welcome offer works, ask us directly.
- Corrections — Bonus terms, wagering requirements and site details change often. If something looks out of date, tell us and we will check it against the current information.
- Content suggestions — If there's a topic around casinos not on Gamstop, payment methods, or game types you think we've missed, we're happy to hear it.
- General site feedback — Anything about how the site reads, navigates or presents information is useful to us.
What We Cannot Do
Non Gamstop Casinos is an independent comparison site, not a casino operator, a payment processor or a support desk for any of the brands we cover. That means we cannot:
- Process deposits, withdrawals or account verification on behalf of any casino
- Resolve disputes about a specific bet, bonus credit or account balance — those queries need to go to the casino's own support team, since only they hold your account details
- Offer financial, legal or gambling advice tailored to your personal situation
If your query is about an account, a payment, or a bonus that hasn't credited as expected, the fastest fix is contacting the casino directly through the support channels listed on its own site.
A Note on Self-Exclusion and Gambling Controls
Some readers get in touch after having self-excluded through GAMSTOP and want to understand more about how casinos outside that scheme operate, or how to set up limits with an individual operator instead. We're happy to point you toward general information on how self-exclusion tools work at operator level, though we cannot manage or process exclusion requests ourselves — those are handled directly by each casino, usually through its account settings or customer support team.
What Happens Once You've Sent a Message
- Your email arrives and is read by a real person on our team, not a bot.
- We check whether it needs input from someone with specific knowledge of the topic — for example, a query about a particular casino's licensing detail versus a general content suggestion.
- We reply directly to the email address you used, usually within a couple of working days.
Before You Write In
A quick check first can save you time. Many common questions — how our ratings work, what payment methods are typically supported, or how welcome offers compare across sites — are already covered on our main casino comparison page. If you've had a look there and still can't find what you need, that's exactly what this contact page is for.
We keep this site's information reviewed and current, and reader feedback is a genuine part of how we do that. If something we've published seems wrong, outdated, or worth expanding on, we would rather hear it from you than leave it standing.
Remember that all gambling content on this site is intended for adults aged 18 and over.